Detailed Privacy Notice
1 About Us
This website ( https://www.iblum.co/) is operated by Devhaus Technologies Inc. doing business as iBlum Learning Company. We are located at 45 Sheppard Avenue East, Suite 306, Toronto, Ontario M2N 5W9.
We have appointed a Privacy Officer who is accountable for our personal information handling practices. Our Privacy Officer is Ted Crysler. If you have a question or complaint about our personal information handling practices, please contact us by emailing firstname.lastname@example.org.
In this Privacy Notice, the terms “we”, “our” and “us” mean iBlum Learning Company.
2 Effective Date and Scope
This Privacy Notice is effective as of October 1, 2020.
This Privacy Notice governs our practices with respect to personal information we collect through this website and online applications. Our compliance rules follow Canadian data laws and guidelines.
3 What Personal Information Do We Collect?
Personal information is information that identifies you or could be combined by us or our service providers and affiliates with other information to identify you. This information includes your personal e-mail address, your home address, your home telephone number, your personal cellphone number, your image, and may include your age, date of birth, credit card information, your income and other similar information when associated with you. Personal information may also be information containing details as to how you have used our website and usage patterns, if we can associate that personal information with you. If you are a business customer or prospective business customer, personal information does not include your title, business address and business telephone number when we use that information to contact you in your business capacity.
We collect personal information from you when you communicate with us using our web forms to make a request or ask a question or otherwise submit personal information to us with your communication. For example, we will request credit card and other identifying information to process a credit card transaction when you purchase a product through our website.
We receive personal information about you from other sources. For example, we will receive information from credit card processors regarding whether the credit card details you gave us have been accepted or declined. We may also acquire information about you from other promotional or marketing companies with whom you shared your information and whom you have allowed to provide information to us.
4 How Do We Use Your Personal Information?
We use your information to provide products and services and to manage our business operations. Some examples include:
(a) to fulfil your requests for products and services;
(b) to communicate with you about your requests;
(c) to recommend or to offer you other products and services based on your inferred interests;
(d) to communicate with you regarding customer service issues;
(e) to protect the security or integrity of our websites and our business; and
(f) to provide you with an individualised learning experience based on your behaviour patterns and other factors.
We retain your information for as long as necessary to fulfil the purposes for which we collected the information or as required by law. We maintain a records retention and destruction programme to destroy information when it is no longer needed or required.
5 Personalised Experience and Web Analytics
We also automatically collect information when you visit our website in order to customise your experience. For example, we collect information about what site referred you to our website, your browser type, operating system type and version, language, and your Internet Protocol (“IP”) address. We also collect information about how you browse through our website, including logging the pages you visit and the amount of time you spend on certain pages. We use this information for a number of technical purposes to ensure that our pages load correctly in your browser, as well as to personalise our services to you. We also use this information to improve our website. For example:
(a) we use IP addresses to correct pages for your geographical location;
(b) we log the frequency of visits to certain pages on our website and how visitors navigate through our website in order to detect problems, improve our website and learn about what products and services are of interest to our customers; and
(c) we use information about products that you have clicked on to make suggestions about other products or services that you might be interested in viewing.
6 Your Ad Choices: Interest-Based Advertising
Our website uses small pixel files (small images) and cookies (small text files) to keep track of your browser so that you will be recognised when you visit other websites where our third-party ad management providers may show you advertisements from us based on your visit to our website. Some of these advertisements may be customised to particular products and services that you viewed or they may be based on inferences about products and services that you might be interested in. This is called “interest-based advertising”.
These pixel files and cookies are generally valid for a limited number of days (usually no more than 90 days) and are provided by our ad management providers. We require our ad management providers to participate in the Digital Advertising Alliance of Canada’s Ad Choices Program. Visit the Digital Advertising Alliance of Canada: Your Ad Choices website (http://www.youradchoices.ca) where you can find out more information about digital advertising and how you can opt-out of interest-based advertising. You can also opt-out of interest-based advertising using the link provided in any of our interest-based advertisements. Look for the Ad Choices icon or other link provided.
Please note that if you opt-out of interest-based advertising you may still see advertisements from us on other websites. However, they will not be customised based on your browsing history on our website. In addition, we will continue to customise our offers of products and services to you when you are on our website unless you block cookies from our website. If you block cookies on our website, certain functions, such as the “shopping cart” will not function properly because our website must recognise you as you move through the checkout process.
7 Regarding Children and Minors
Our website and the services offered on our website are not directed to children under the age of 13 years. We will not knowingly collect personal information about a child under the age of 13.
8 Do We Disclose Your Personal Information to Others?
We may share your personal information with our service providers and our corporate affiliates that help us with our business operations. We require our service providers and our affiliates to keep your personal information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf unless we or they have obtained your consent.
We may transfer any information we have about you in connection with a merger or sale involving all or part of our business or as part of a corporate reorganisation or stock sale or other change in corporate control.
We may also disclose your personal information where we have reason to believe that it is relevant to the investigation or decision to investigate a breach of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and we are legally permitted to do so.
9 Law Enforcement Requests
We will disclose personal information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of your personal information.
10 How Do You Access and Modify Your Personal Information or Make a Complaint?
If you have questions or concerns about personal information collected by us and would like assistance accessing that information, please contact our Privacy Officer at email@example.com.
11 How Do We Protect Your Personal Information?
We take administrative, technical and physical measures to safeguard your personal information against unauthorised access, unauthorised disclosure, theft and misuse. This includes limiting access of employees to, and the use of, your personal information through the use of passwords and graduated levels of clearance. We do not publish all of our security measures online because this may reduce their effectiveness.
Although we take precautions against possible breaches of our security systems, no company can fully eliminate the risks of unauthorised access to your personal information and no website is completely secure. While we cannot guarantee that unauthorised access, hacking, data loss or breaches of our security systems will never occur, we will inform you promptly if that should happen along with remedial actions taken by us.
12 Links to Third-Party Websites and Social Network Plug-Ins
You may be able to access third-party websites through links available on our websites. You may also connect to social networks such as Linked In, Facebook and Instagram. These links are provided for your convenience. We do not have any control over those third-party websites and we do not provide any guarantee that the privacy practices of the hosts of those websites meet our standards. Your use of such third-party websites is at your own risk and will be governed by the privacy policies of those websites and not by this Privacy Notice. Do not transmit personal information using those websites without reading the privacy policies governing those websites.
You may create links between our website and social networking sites. If you do so, we may be able to publish updates about our products and services to your social network account through the links that you establish. You may terminate those links at any time by modifying your social network account.
If you are logged into a social networking site when visiting our page, your visit to our website will be personalised based on your social networking profile.
13 For Canadians - Storage Outside of Canada
Your personal information may be used or stored by us or our service providers and our corporate affiliates outside of Canada. We require that our service providers and our corporate affiliates safeguard your personal information. However, if your personal information is used or stored outside of Canada, it will also be subject to the laws of the country in which it is used or stored.
14 Notice to Persons Outside of Canada
Laws of Canada:
This Privacy Notice is governed by the laws of Canada and applicable provincial laws. By submitting personal information to us, you understand that your personal information will be subject to the laws of Canada and applicable provincial laws.
For EU citizens:
Your personal information is processed and stored in AWS facilities located in the EU and subject to a data processing agreement in accordance with GDPR requirements. No data is shared with any person outside the EU.
For US citizens:
Your personal information is processed and stored in AWS facilities located in the United States. No data is shared with any person outside the United States. No data is sold to any person in accordance with the terms of the CCPA.